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Frequently Asked Questions


Veterans National Property Services (VNPS) is a veteran-owned small business (SDVOSB) that proudly serves residents and business owners throughout the Tampa Bay area. We offer a wide range of roofing solutions, including roof repairs and replacements, and only source premium products from industry-leading manufacturers.

Here’s a list of frequently asked questions (FAQ’s) and their answers to help you have a better understanding of our roofing products and services:

Will a written estimate be provided?

Yes, a free and written estimate will be provided before construction begins. It will include:

  • The work that needs to be completed
  • The materials that will be used
  • Any applicable warranties

Will pictures be provided to show the current state of my roof?

Yes. Once contacted, we will:

  • Schedule a time for one of our contractors to inspect your roof
  • Provide a proposal, with pictures of areas of concern, and discuss how these areas will be addressed.
  • Provide a written estimate that outlines the materials to be used, costs, and warranties. Our sales consultant can show you samples of roofing shingles for you to decide on the color and level of protection you desire.

Will the old roof be removed?

Yes, we will completely remove your old roof to ensure that we address all preexisting issues and concerns. It is not recommended to add a new roof over an existing roof, as it weakens the durability of the new system.

How much will it cost?

The answer to this question varies, depending on:

  • The decking condition of the roof
  • The pitch of the roof
  • The current cost of roofing materials

Our sales staff will review the details with you, including our step-by-step roofing process and the price, during your consultation.

How long will the roof repair or replacement take?

We pride ourselves on being able to meet with the homeowner, to access the issue, within 24 to 48 hours of initial contact. We strive to meet all of our customers’ expectations but are at the liberty of Mother Nature. We appreciate your business and will work as quickly as we can while maintaining a high level of service and satisfaction.

Will a container be provided for the roof removal?

Yes, we will provide a container to collect discarded roof material. We will the placement of the trailer with you, so it poses limited inconvenience to you and surrounding neighbors.

What is rain-driven water intrusion?

Rain-driven water intrusion typically occurs during storms or on windy days when strong gusts propel rain against old, damaged, or weak roofs. If your roof is not properly protected, then this form of water intrusion can wreak havoc on the structural integrity of the system, potentially causing:

  • Water damage
  • Mold and mildew growth
  • Roof decay

Didn’t find the answer to your question? Not a problem; reach out to Veterans National Property Services to learn more about the products and services available for your home in the Tampa Bay area. We are more than happy to answer your questions and get you on the right track for your roof replacement or repair.


Ruben and his team are such professionals! Have used them for my own home and recommended him proudly to others.

Veterans National Property Services replaced the roof on two of my properties. Very professional, cleaned up all debris and finished both projects early and at...

It was a complete and total pleasure working with Ruben, Angela & the crew that put a new roof on my villa. From the beginning to the end of the entire process...

I really appreciate how you stand by your work and go the extra mile. We are very pleased with the roof and the company that stands behind it's work

Service Disables Veteran Owned Small Business Preferred Contractor DuraLast Bowes Business Partner Community CAI